Business Hours

Business Hours & Support Commitment

As a fully digital systems provider, The Prompt Forge operates with both instant product access and dedicated support hours to ensure seamless service.

Product Access (24/7 Digital Delivery)

All digital products, including the 5-Minute Ad Copy Fix and the E-commerce Ad ROI Accelerator, are available for purchase and instant download 24 hours a day, 7 days a week, 365 days a year. Our systems are always ready when you are.

Customer Support & Inquiry Hours

Our dedicated support team actively monitors and responds to all inquiries during the following business hours:

• Monday - Friday: 9:00 AM – 5:00 PM EST
• Weekends & Public Holidays: Limited Monitoring

Our 24-Business-Hour Pledge

We are committed to our value of integrity. Any support or service inquiry received will be personally reviewed and responded to by a team member within 24 business hours (Monday through Friday). If you contact us on a Friday evening, you will hear from us by the end of the day.